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Customer Support Pledge
  We pledge to put our customers first, understanding that they deserve nothing less

We are dedicated to excellence and committed to providing value added service in a proactive, flexible and efficient manner.

Your satisfaction is a direct reflection of our effectiveness as an organization.

Advanced Biosensor's Customer Support is available 8:30 AM to 5:30 PM EST, Monday - Friday (except holidays) to assist you. Please contact Customer Support at 1-800-443-3816

DM400/DL700/SYS350 Product Discontinuation Notice

Frequently Asked Questions

CPT Codes (Medicare and Third Party Reimbursement)

Legacy Advanced Medical Products (AMP) Dock and Print

For immediate assistance, contact:

Technical Support 1-800-443-3816 Ext 5
Hours of Operation: 8:30am to 5:30pm (Eastern Time) M-F  
   
International Customers (01) 803-407-3044
   
By E-Mail

Our ability to respond to your needs via E-Mail is important to us and we will attempt to respond to you in 24 hours of receiving your message. If you prefer, please send us an E-Mail:

service@advancedbiosensor.com

Service Repair Address

Advanced Biosensor, Inc.

Attn: RGA#XXXXX*

400 Arbor Lake Drive, STE B450

Columbia, SC  29223-4571

*Packages received without and RGA (Return Goods Authorization) number may be rejected in shipping. Please call or email us for an RGA number prior to shipping your repair. Have your model number and serial number ready or include it in the subject line of your email.

 
HomepageProductsShop OnlineCustomer SupportDownloadsContact Us
Advanced Biosensor, Inc
400 Arbor Lake Drive, STE B450
Columbia, SC  29223-4571
800-443-3816 • 803-407-3044 • Fax: 803-407-3046
e-mail: sales@advancedbiosensor.com
Copyright © 2008 www.advancedbiosensor.com All rights reserved.